My Riwal: our self-service portal that makes rental easy
My Riwal is the ultimate customer portal for managing your rental equipment needs. Designed by Riwal, My Riwal offers a seamless experience for renting, tracking, and managing equipment to work at heights. Whether you are on-site or in the office, My Riwal ensures you have everything you need at your fingertips.
In control, anywhere and at any time
My Riwal is available both for web and mobile, allowing you to find and rent the equipment you need at any time and any location. Access detailed machine specifications and compare different types to make an informed choice. Renting is simple: just enter your order details, venue location and rental dates. When the job is done, off-renting is faster than ever – with one click, you can immediately off-hire the machine. Need to reorder? Simply select a machine you’ve rented before for a quick and easy rental process.
Why My Riwal?
My Riwal gives you:
- Real time overview of your current and historical orders and associated equipment
- Access to our full range of rental equipment anytime, anywhere.
- Access to all your invoices and quotations.
- Access to machine documentation such as specification sheets, inspection sheets, CE certificates and operation manuals.
- Monitor the GPS locations, running hours, consumption and CO2 emission of your rental fleet.
- Access to daily updated reports on running hours, consumption and CO2 emissions.
Scan and go
My Riwal provides overview to your current orders and associated equipment. The easiest way to access the rental details of your equipment is by using our QR scanner (available only via mobile).
Scan the QR code on our machines to access all order details, specifications and safety documentation, or off-rent the machine in a few clicks once you are done with the job.
Download the mobile version of My Riwal on your phone with the links below.
Get alerted: notifications in My Riwal
My Riwal now offers you the option to receive notifications at any stage in the rental process, including upcoming deliveries, collections and order confirmations. Easily customise your preferences via settings to choose which events to activate and on which device. Always stay up to date and enjoy the best possible rental experience.